Private Airport Transfer in Aruba

Our services are available 24/7. We also operate on all holidays.

Child and booster seats can be rented for all our services. The cost for this is US$ 15.00 per seat. If you would like to include a child or booster seat please contact us at least 48 hours in advance.

You will receive a reply and/or confirmation from us within 24 hours.
If you do not receive a reply or confirmation within 24 hours please check your spam / junk folder and if it is not there either please contact us.
NOTE: Our office is closed on Sundays and holidays (transfers and tours are still operated on these days) and messages received on these days will not be replied until the next working day.

Reservations need to be made at least 24 hours in advance. Reservations made less than 24 hours in advance are likely to be declined pending availability.

Each flight we have passengers on will receive a dedicated vehicle. When booking our shared shuttle transfer it is possible that you will have to wait on other passengers from the same flight. Wait time for this is usually only approx. 15 minutes.

This depends on how many passengers and how many different hotels we have for that specific transfer.
Although this can vary greatly it is usually never more than 5 stops and the average would be 3 stops.

Our shared shuttle service is offered to all hotels in Oranjestad, Eagle Beach, Palm Beach and Noord.
If you are staying at a small hotel, apartment or condo which is not in these areas one of our private transfer services will need to be reserved.

After claiming your luggage and going through Aruba customs a representative will be awaiting you outside the luggage claiming area holding either a sign with your name for private transfers or the EL Tours sign for our shared shuttle service.
There is only one exit so this process is very easy and it is almost impossible for you to miss our representative.

Your departure transfer will take place and the time specified outside the lobby of your hotel.
If your driver is not there 5 minutes after your transfer time please call our office.

If you have received a departure transfer pick up time this is not needed.
However, it is still recommended you reconfirm this time at least 24 hours in advance.

Transfer times can vary greatly depending on which hotel you are going to, traffic at the time, etc.
For our shared transfer service, you can expect a transfer time anywhere from 15 minutes to 45 minutes.
For our private transfer services, you can expect a transfer time anywhere from 10 minutes to 30 minutes.

We have multiple vehicles of the following types available:

• Hyundai Universe Space motor coach (49 passengers with or without luggage)
• Ford Transit Mini-bus (13 passengers with or without luggage)
• Hyundai H-1 Mini-van (10 passengers without luggage / 7 passengers with luggage)
• Lincoln Navigator / Cadillac Escalade (6 passengers without luggage / 4 passengers with luggage)

By law we are not allowed to take booking or payment at the airport.
All services must be reserved and paid for in advance.

Although we do not have a vehicle capable of transporting a person in a wheelchair, we are able to arrange this service for you with a third party. Please contact us for rates and availability.
If the passenger is able to step into the vehicle with minimal assistance and the wheelchair is collapsible special transportation will not be needed.

Transfers to and from the cruise terminals are only available for our private transfer services.
This service is not available for our shared shuttle service.

Extra stops can only be made on our private transfer services.
Additionally, we need to be advised of this in advance and there is a waiting fee of US$ 20 for every 15 minutes.

Custom signage is included for all our private transfer services. You are free to decide what you would like the sign to say.
Simply add a note of this when making your reservation.
Custom signage is not available for our shared shuttle service and client should look for the EL Tours sign.

The airlines request you be present at the airport at least 3 hours before your flight departure time. Pick up time will be confirmed when you arrive in Aruba. Please reconfirm time at least 1 day before departure. This pick-up time is usually approx. 3 hours and 30 minutes before your flight departure time.

If you have reserved a private transfer a later pick up time can always be requested but we can not be held responsible if you are late at the airport.
For our shared shuttle transfer there is only one pick up time.

Extra inclusions are only available on our private transfer services or for private groups.
We can include bottles water, soft drinks, beer, flowers, small gifts, etc.
Please contact us for a quote.

Yes, this is not a problem just make sure to make a note of it when making your reservation.
It is also recommended you reconfirm your transfer at least 24 hours before departure to ensure you are picked up at the right hotel.